March 1, 2015

Competencies

Skills

Account Manager at Kraken | – Present | San Francisco

As the face of Kraken, I’m responsible for creating long-term and trusting relationships with key VIP clients. As Sr Account Manager my role is to oversee a portfolio of assigned key clients, develop new business from existing clients, and seek fresh business opportunities.

Responsibilities:

  • Act as a full service researcher for VIP clients
  • Be the primary point of contact and build long-term relationships with clients based on trust and respect
  • Be available for our clients to be contacted via any channel they prefer including voice
  • Enhance Kraken’s reputation by taking initiative in owning the client’s request and by providing the best client experience in the financial services industry
  • Build long-lasting, mutually beneficial relationships with clients, and acts as a problem solver

Competencies:

  • Demonstrable ability to comfortably communicate with stakeholders at all levels of an organization
  • Cryptocurrency connoisseur
  • Experience in trading
  • Knowledge of international payments and banking
  • Well informed about the debate on regulation of cryptocurrencies worldwide
  • Strong understanding and respect for security and privacy
  • Self-motivated and able to thrive in a results-driven environment
  • Innovative, action oriented, and travel-enthusiast
  • Support and interact with cross-functional teams
  • Clear communication, positive energy, efficient execution, and continuous learning

Business Development Manager at Rogue Hive – June 2018 | San Francisco Bay Area

The hive is a powerful group of very talented and experienced people who provide IT strategy, IT Solutions for small to medium sized businesses, web advertising and media services.

My focus is to manage expectations and develop business solutions for our organization and our customers. I’m in charge of creating effective plans to generate more revenue, increase brand loyalty, and improve customer satisfaction.

Resident Blockchain Expert : Since 2012, by being an early adopter of Bitcoin (1 Ƀ = $ 0000), I’ve researched and promoted the adoption of blockchain technologies.

Since then, new Crypto Currencies and other decentralized applications platforms have risen, bringing us closer to a new paradigm just like TCP/IP did for the Internet.

I currently focus on the future use of blockchain for small businesses.


VP of Sales at DOZ – December 2015 | San Francisco

Promote a sales and service culture while motivating sales and support staff in order to create long lasting relationships.

  • Define entire revenue cycle : Lead | Opportunity | Scoring
  • Structure the sales department : Hiring | On-boarding | CRM | Documentation | Training etc.
  • Set up DOZ Enterprise strategy with the management : Pricing | Terms and Termination | Distribution | Sales cycle etc.
  • Manage Sales Team : Quotas | Commissions | Meetings | Training
  • Increase number of DOZ clients for both “Self Service” and “Enterprise” Product, and revenue through outbound sales and personal network outreach

CMO at Indigo Fourth | San Francisco Bay Area

Indigo Fourth was born out of the need to connect products with stories to those with the desire to listen. With 30 years of world traveling and nearly two decades of wholesale experience under our belts, we’ve dedicated our lives to supplying successful retailers with the quality goods we’ve discovered on our travels. Now we’ve curated a collection we’re ready to call our own. A collection where every item is unique by design, by nature and most importantly, by story.

As a natural element used in dying textiles, indigo is prized for its unique handcrafted quality. No two indigos are the same – for us, it’s the ultimate symbol of artisanship. By combining this love of the distinctive and handmade, with the innovation we find on Fourth Street in our hometown of Berkeley, California, the name Indigo Fourth was born.


Business Management and Development at Apple | August –  | San Francisco Bay Area

Creative & strategic thinking, able to negotiate and manage key partnerships for accounts like Twitter, UCSF, Eventbrite, GoPro, Meraki & Actelion. Planning launches to support various product initiatives in order to drive growth and engagement. Hire, onboard and train new team members (all the way to Director level).

  • Proven track record successfully managing 10+ people and consistently hitting goals
  • Hire, Train, and Manage a team of over 10+ Sales Reps & Account Managers
  • Develop long-term relationships with new partners and establish sales strategies to support growth
  • Develop sales opportunities, close deals and drive incremental B2B revenue from small to mid-cap

> 2010 180% YoY growth

> 2011 117% YoY growth

> 2012 124% YoY growth

> 2013 104% YoY growth

  • Ability to negotiate & support complex deals, think strategically, and understand nuanced product issues
  • Used my communication and presentation skills (C-level experience) to clarify and summarize complex issues, leading to thoughtful recommendations and action plans

2012 BEST OVERALL IMPROVED APPLE B2B TEAM IN REGION (31 TEAMS ACROSS 4 STATES)

My duties also included talent selection and development; new manager on-boarding and training; exceed forecast; deliver presentations to key stakeholders.

12 courses, including:
  • Business Management and Development
  • One to Many Presentation
  • Retail Leadership Essential
  • Talent Selection
  • Training Store T3 Certification
  • Emergency Responses & Crisis Situations
  • Loss Prevention
  • Business Conduct
  • Anti-Corruption
  • Privacy

Sr Project Manager at S&T Real EstateLaguna Beach, California

Verifiable track record for the successful completion of multi-million dollar project in Laguna Beach, CA through coordinating trades, developing partnerships, building positive rapport with local officials, vendors and client while budgeting and maintaining costs. Versed in project estimating, impending & finish designs, document preparations.

  • Oversaw the remodeling of a $7.5 million, 8-unit luxury condo.
  • Key activities entail development and management of budget, hiring trades, interfacing with staff and client, and managed 10 to 20 staff members and control budget up to $2M.
  • Created and implemented budget procedures that increased efficiency and tracking spending.
  • Slashed material and subs expenses by 15% by negotiating and establishing valuable vendors contacts with local suppliers and by selecting the finish products.
Rockledge at Moss Point
Freelance e-Consulting at Cador ConsultingSan Francisco Bay Area

Consultant and trainer in monitoring and evaluation of web solutions & iPhone Apps. Creation, development and implementation of websites & blogs (SEO, analytics, donation gateway) for projects like the NPO Daraja Academy – Daraja-Academy.org

Draft creative briefs, coordinate approvals with key stakeholders, and drive the development and launch of digital and printed materials.


Web Applications Quality Assurance at Google | San Francisco Bay Area

Ongoing remote Quality Management team for French related projects, responsible for the monitoring and evaluation of various aspects of projects and web services such as Google Maps, Search, Wave and Image search.

Google Wave

Business Development & Project Management at Emakina |  | Brussels Area, Belgium

EMAKINA is a Digital Native Full Service Agency and has become the leading interactive agency on the Belgian market and one of the Top 20 big players in Europe.

Localization in several languages.

  • Coca-Cola
  • Petrofina/TotalFinaElf
  • Rexona
  • Fortis Business
Projects

Account Manager at McCann Erickson | Brussels Area, Belgium

  • L’Oréal Paris
  • Coca-Cola
  • Audi
  • KPN Orange